Shipping Policy
Shipping Policy
Thank you for shopping with Huayue Xinghai Trading Co., Ltd.
We work hard to ensure your order is delivered to you as quickly and safely as possible. Please read our shipping policy below for details.
🌍 Shipping Destinations
We currently ship to most countries worldwide, including:
- United States
- Canada
- United Kingdom
- European Union countries
- Australia
- Japan, South Korea, and other Southeast Asian countries
If you don’t see your country listed, please contact us before placing an order.
⏰ Processing Time
- All orders are processed within 1–3 business days(Monday–Friday, excluding holidays).
- Orders placed on weekends or public holidays will be processed on the next business day.
🚚 Shipping Time & Methods
We offer the following shipping options:
1. Standard Shipping
- Estimated delivery: 10–25 business days
- Shipping cost will be calculated at checkout
- Tracking number provided once the order is shipped
2. Expedited Shipping (Optional)
- Estimated delivery: 5–10 business days
- Additional fee applies (cost shown at checkout)
- Priority processing and delivery
📦 Tracking Your Order
Once your order ships, you will receive an email with your tracking number and a link to track your package. If you do not receive tracking information within 5 business days, please contact us.
⚠️ Customs, Duties & Taxes
- International orders may be subject to import duties, taxes, and customs fees, which are the responsibility of the customer.
- These fees are not included in your order total and are charged by your local customs authority. Please check your country’s import policies before ordering.
❌ Shipping Issues
- If your package is lost, damaged, or delayed in transit, please contact us immediately with your order number.
- We will work with the shipping carrier to resolve the issue and offer a replacement or refund if eligible.
Thank you for your patience and understanding!
If you have any questions about shipping, feel free to reach out to us anytime.